(504) 455-2353
Beth's Flowers: Online & In-store Shopping • Curbside Pickup • Delivery
2014 Clearview Pkwy
Metairie, LA 70001
STORE HOURS
Our shop is open Monday through Friday from 9:00 a.m. to 5:00 p.m., and Saturday from 10:00 a.m. to 4:00 p.m.
To help assure on-time delivery during the busy holiday season, place your order at least 1 day prior to the following major holidays: Thanksgiving Day, Christmas Day, New Year’s Day, Valentine’s Day, Easter, Administrative Professionals Week, Mother’s Day, Memorial Day, Father’s Day, Independence Day and Labor Day.
Our shop will always be closed on the following holidays: Thanksgiving Day, Christmas Day, New Year’s Day, Easter, Mother’s Day, Memorial Day, Father’s Day, Independence Day and Labor Day.
DELIVERY POLICY
Local delivery fees will be added to each order. Delivery fees vary according to the delivery zip code. Orders should be received before 2:00 p.m. CST to assure same day delivery.
We will do our best to accommodate deliveries at specific times of day, but we cannot guarantee it. We are unable to make deliveries on Sundays. Delivery of orders to rural route addresses or cemeteries cannot be guaranteed.
We do not accept international or out of state orders.
SUBSTITUTION POLICY
In some instances, our photo may represent an overall theme or look and include a one of a kind vase that cannot be replicated.
Although the actual bouquet may not precisely match the photo, its temperament will. Occasionally, substitutions of flowers and or containers due to weather, seasonality and market conditions which may affect availability may occur. If this is the case with the gift you have selected, we will insure the style, theme and equal value or higher value.
If any design elements are of major importance to your order, please include them in the instructions at checkout.
Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country and the seasonal availability of some flowers. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal or greater value if required.
Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.
PRIVACY POLICY
This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.
Information We Collect
If you open an account on our site or make a purchase, we need your contact information including your name, e-mail address and mailing address to complete your transaction. When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our users demographics and interests, so that we can better understand and serve our users.
“Cookies”
Cookies are small files which store certain information about your activity on the website and are stored on your computers hard drive. Our cookies do not contain any personally identifying information. We use cookies to let us know that you are a prior customer, so that you don’t have to reenter information you gave us on your prior visits. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. However, if you disable cookies, you will not be able to use certain features of this website.
Our Use and Disclosure of Your Information
When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails. If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on our site, we may collect such information. We may use that information and other information that we obtain from your use of our site to resolve disputes, troubleshoot problems and enforce our agreement for Terms of Use. We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information. We may share your information with Teleflora and other reputable vendors for the purpose of sending out special offers via email and/ or in connection with the services provided by our site such as the delivery of flowers. Your information will not be shared for any other purpose and will be kept secured. We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.
Security
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions. All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.
Linked Sites
If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.
Changes to Privacy Statement; Consent
We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.
Questions and Comments
We welcome your questions and comments about this Privacy Statement.
TERMS & CONDITIONS
Beth's Flowers always guarantee fresh, beautiful floral arrangements.
If you are not satisfied with your purchase, contact the Beth's Flowers and we will work to resolve the matter with you immediately.
If you have any further questions or concerns, please contact us.
CUSTOMIZATION ORDERS
When you order custom designs, they will be produced as closely as possible to your request. Please remember that each design is custom made.
No two arrangements are exactly alike and color and/or variety substitutions of flowers may be necessary. Prices and availability of seasonal flowers may vary.
COVID-19 PRECAUTIONS
Like all of you, we are dealing with the Coronavirus pandemic. We are still providing deliveries to homes and offices and are taking every safety precaution.